Community Guidelines

Effective Date: August 1, 2025
Last Updated: [Insert date if revised]

Witchsey is a purpose-driven, spiritually aligned marketplace dedicated to fostering safe, respectful, and ethical exchanges between metaphysical artisans, practitioners, and seekers. These Community Guidelines apply to all individuals using Witchsey—including vendors, buyers, visitors, and forum participants—and are a binding extension of our Terms of Use.

Violation of these guidelines may result in content removal, account suspension, permanent bans, or referral to legal authorities when applicable.

1. Respectful Conduct and Anti-Harassment Policy

Witchsey is an inclusive spiritual community. We uphold the right of all members to engage in commerce and community without fear of discrimination, harassment, or abuse.

Prohibited Conduct:

Harassment, intimidation, threats, or abuse of any kind (verbal, written, energetic, or symbolic).
Hate speech, including derogatory or dehumanizing comments based on race, ethnicity, color, gender identity, gender expression, sexual orientation, religious beliefs, age, disability, or nationality.
Discriminatory conduct or microaggressions in listings, communications, or shop policies.
Targeted spiritual, religious, or metaphysical shaming or proselytizing.
Stalking, doxxing, or attempts to obtain personal information of another user without their consent.

Witchsey reserves the right to immediately remove accounts that promote hate groups, violent ideologies, or extremist metaphysical narratives that cause harm.

2. Authentic, Legal, and Culturally Respectful Content

Witchsey honors the sacred roots of metaphysical practice and is committed to ethical, non-exploitative spiritual commerce.

Requirements for Product Listings:

All products must fall within metaphysical, spiritual, energetic, or esoteric traditions (e.g., tarot, reiki tools, herbs, altar goods, ritual services, astrology tools).
Vendors may not sell:
- Counterfeit items or plagiarized designs.
- Illegally sourced herbs, crystals, or animal products.
- Regulated or restricted substances (e.g., endangered plant species, banned materials).
- Human remains or spiritual services involving harmful or predatory claims.
Vendors must avoid cultural appropriation, defined as the sale or representation of sacred practices or items from cultures they do not belong to or have not been authorized to represent.
Services involving indigenous ceremonies, closed practices, or religious sacraments must be offered only by individuals qualified through lineage, consent, or formal initiation.

Witchsey may request verification of a vendor's authority or qualifications to sell or represent certain spiritual tools, lineages, or rituals.

3. Communication Standards and Public Interaction

Every user is expected to engage in all interactions—whether public (forums, reviews) or private (messages, shop responses)—with integrity, maturity, and spiritual professionalism.

The Following Are Prohibited:

Spam, mass messaging, or unsolicited promotional content.
Soliciting users to external platforms or services.
Profanity, vulgarity, or inflammatory language.
Medical, legal, or psychological advice unless properly licensed and clearly disclosed as such.
False or exaggerated claims about metaphysical effectiveness (e.g., “guaranteed results,” “cure cancer with this crystal”).
Passive-aggressive behavior, manipulative messaging, or intimidation.

Reviews and feedback should reflect honest experiences and not be used as tools for coercion or retaliation.

4. Integrity in Representation

Users must present themselves and their offerings honestly.

Vendors must disclose whether items are handcrafted, vintage, or commercially sourced.
Shops offering readings, coaching, or spiritual counseling must clearly state the scope and limits of their services.
Sellers must not impersonate, plagiarize, or falsely represent identities (including false claims of initiations, lineage, tribal membership, or professional certification).

5. Privacy and Security

To maintain the safety and privacy of all members:

Do not request or share personal contact information, home addresses, private phone numbers, or social media handles outside Witchsey’s secure messaging system.
Users may not attempt to circumvent Witchsey’s platform by arranging off-site payments or communications.
Any attempt to hack, scrape, or collect user data in bulk is grounds for immediate termination.

Witchsey maintains the right to access communications and transaction data for the purpose of resolving disputes, enforcing policies, and upholding safety.

6. Fraud, Scams, and Malicious Behavior

Witchsey has a zero-tolerance policy toward fraud, deceit, and manipulation.

Prohibited behavior includes but is not limited to:

Creating multiple fake or misleading vendor accounts.
Inflating reviews with false transactions (“review padding”).
Bribing or threatening customers for positive reviews.
Misrepresenting shipping times or product authenticity.
Chargeback abuse, impersonation, or identity theft.

All such behaviors will result in immediate removal from the platform and may be reported to relevant authorities.

7. Moderation and Enforcement

Witchsey actively monitors its platform for safety, spiritual integrity, and policy compliance.

Witchsey reserves the right to remove listings, suspend accounts, or restrict features at our sole discretion based on violations or credible reports.
Repeat violations or high-severity offenses may lead to permanent bans without prior notice.
Users may appeal certain enforcement actions through our designated dispute process at compliance@witchsey.com.

We do not tolerate retaliatory behavior toward Witchsey moderators, staff, or whistleblowers.

8. Reporting Misconduct

To report any violation of these Community Guidelines, email support@witchsey.com or use the “Report” function on listings and messages. All reports are reviewed confidentially, and retaliation is strictly prohibited.

9. Updates to These Guidelines

These Community Guidelines may be updated from time to time. Users will be notified of material changes. Continued use of the Platform constitutes agreement to the current version of the Guidelines.